New features are now available to enhance your organisation’s CHA Member Directory Profile and help Local Authorities learn more about your service. We have also made changes to our regional categories to better reflect members’ needs. Only your organisation’s Primary Contact can update your company details and information that appears in your Member Directory Profile, so now’s a good time to make sure the right person has access!
Important actions for your organisation’s Primary Contact:
- Update your regional information to our new region categories to ensure your profile is searchable and that you are invited to all relevant regional meetings and events.
- Fully complete your CHA Member Directory Profile with information to promote your service.
Why is this necessary?
The new CHA Member Directory has replaced the old placement portal that some members may have used in the past. We have taken this simplified approach because after reviewing members’ use of the old placement portal, we found that its complexity meant many members weren’t able to keep their information up to date across multiple homes, and as such, the search function wasn’t as useful as intended either for members or Local Authorities searching for providers.
Our Local Authority partners have detailed access the new CHA Member Directory so we encourage you to be proactive in making the most of your CHA Member Directory Profile, and to keep it updated regularly.
Key information and features in your Member Directory Profile
Description of Services: Use this field to describe your organisation, the services you provide and any specialisms. This is your chance to explain what you offer to Local Authorities, so be sure to give as much detail as you can and be very clear about any areas of specialism. You can now add as much content as you like in this section, with no limit on word count, and you can add to this at any time.
Useful Documents: This optional new feature enables you to upload key documents that could include, for example, your Statement(s) of Purpose, brochures or other documents that explain your service. Please ensure you do not share any confidential information.
Regional Location(s): We have now updated our regional location categories to better reflect members’ needs. So even if you have previously provided this information, please be sure to check and update it - selecting all regions where you operate provision. Local Authorities will now be able to filter their search in the CHA Member Directory by region using this information, so be sure to keep it up to date. (We also use this information internally to ensure you are invited to relevant regional meetings!)
Placements Available? We are introducing this field as a search filter in the Member Directory. So, it’s important you keep it up to date to ensure you are included in relevant searches.
Note: While anyone can see your organisation’s name and website address in our Member Directory, only other Members and Local Authorities will be able to view all additional information and contact details.
How to update your Company profile in the CHA Member Directory
Your organisation's Primary Member can take the following steps to view and update your CHA Member Directory profile:
- In the mobile or desktop app, click 'MEMBERSHIPS'
- Under 'Active Memberships', click 'View Membership Details'
- Scroll down and click 'Update Company Details'
If you need any assistance, please contact admin@the-cha.org.uk and our team will support you in making the most of your profile.